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Michaela MACKOVA possesses extensive experience in logistics, supply chain management, and customer care, demonstrating a strong professional trajectory since 1996. Currently serving in Customer Care at CFL multimodal since September 2020, Michaela previously held the position of Logistic & Transport Manager at CFL - Société Nationale des Chemins de Fer Luxembourgeois from June 2014 to August 2021. Prior experience includes roles as Logistics & Supply Chain Manager at TRANSALLIANCE EUROPE (March 2011 - November 2013) and STD DONIVO (March 2005 - March 2011). Michaela started their career as Sales Manager & Customer Service Center at Rhodia Technical Fibers, where tenure lasted from January 1996 to March 2005. Educational background includes studying at Alliance française in Paris from 1995 to 1996 and attending Secondary Grammar School in Slovakia from 1991 to 1995.