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Esterlene East is an experienced professional with a diverse background in customer service and insurance roles. Currently serving as a Service Excellence Specialist at CFCU Community Credit Union since October 2022, Esterlene also holds the position of Field Sales Manager at AT&T since December 2021. Previous positions include Licensed Insurance Agent at Humana Insurance Company and Customer Services Specialist at Universal North America. Esterlene's comprehensive experience spans from being an Insurance Specialist at State Farm® to an Independent Insurance Agent at Aflac, as well as roles in office management and patient financial services. Education includes a Bachelor of Arts in Health Services Administration from St. Petersburg College and an Associate of Arts from Miami Dade College, along with various certifications in insurance and healthcare management.