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Robbi Hoppes has extensive experience in customer service and management, primarily with Certor Sports since December 1998, holding titles such as EDI/Systems & Tools Manager, Customer Advocate Specialist Senior, and Customer Advocate Group Lead for Team Dealers. Responsibilities included serving as a customer service representative for the Western region of the United States from 1998 to 2022. Previous roles include customer service positions at Sierra Int'l and Data Manufacturing Inc, focusing on customer calls, order entry, and price quotes. Robbi Hoppes holds an Associate's degree in Veterinary Technician and a Career Certification as a Veterinary Assistant from Penn Foster, as well as academic experience at Southern Illinois University Edwardsville.