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Kellie-Anne Heeney is currently the INAB Service Delivery Director at Certification Europe. Prior to this role, Kellie-Anne worked as the Support Manager at Ocuco Limited, where Kellie-Anne managed support services for customers in various regions. With previous experience as the Customer Support Team Leader at Helix Health, Kellie-Anne has a strong background in technical support and implementation coordination. Kellie-Anne's education includes a Bachelor of Science in Commercial Computing from Dundalk Institute of Technology.