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Jamila-Imani Evans has extensive experience in customer service and care roles, currently serving as a Direct Care Counselor at the Cerebral Palsy Associations of New York State since December 2019. In this position, Jamila-Imani prepares and maintains client records, participates in case reviews, provides communication assistance, and advises clients on various personal care topics. Prior to this role, Jamila-Imani worked at Whole Foods Market as a Bakery Associate and at Best Buy as a Customer Service Specialist, where responsibilities included handling customer inquiries, resolving complaints, and processing orders. Additional experience includes working at Ulta Beauty as an Overnight Stocker, Banana Republic as a Visual Merchandiser, and American Eagle Outfitters as a Denim Lead/Sales Associate, contributing to merchandising, sales, and customer engagement across various retail environments.