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Andreas Plessas is a seasoned business analyst specializing in data management, currently engaged at Cepal Hellas Financial Services S.A. since May 2023. Prior to this role, Andreas held various positions at doValue Greece from June 2020 to May 2023, advancing from Supervisor to Assistant Manager. Experience at Eurobank fps from September 2017 to June 2020 included supervisory responsibilities over inbound call handling and back office operations. Andreas also served as a Supervisor in small business banking at Eurobank from May 2012 to August 2017, with prior experience as a team leader in customer service at Phone Marketing S.A. and customer service roles at Leonidas Roussos. Academic credentials include a Master's degree in Business Analytics from Athens University of Economics and Business and a Bachelor’s degree in Business Administration with a focus on Industrial Management and Technology from the University of Piraeus.