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Richard O'Connor is a seasoned Senior VoIP Engineer with extensive experience in VoIP administration, cybersecurity, and unified communications. Currently employed at Centuria since August 2023, Richard has a robust freelance background since 2012, providing specialist contract services to various corporations. Prior roles include Cyber UC Engineer at Bluewater Tetratech and Senior VoIP Engineer positions at Fidelity Investment, Direct Capital Corp., and Tata Consultancy Services, among others. Richard holds multiple certifications, including CompTIA certification, CCNA certification, and various training completions in VoIP technologies, network security, and telecommunication management. A strong foundation in engineering and project management complements Richard's technical skills in system installation, troubleshooting, and integration.