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Kayla Abadie has four years of work experience. In 2020, they were a Sales Executive at CentSai and a Horseback Riding Instructor at Saddletree Stables. In 2019, they were a Bartender at Doherty's Irish Pub. From 2017 to 2020, they were a Manager at DICED, where they were responsible for overseeing daily operations, such as hiring and training staff, creating work schedules, maintaining the cleanliness of the store, solving problems, and serving up to 100 customers daily.

Kayla Abadie's education history includes a Bachelor of Business Administration - BBA from North Carolina State University in Agricultural Business and Management from 2017 to 2019, an Associate of Science - AS from Cape Fear Community College from 2016 to 2017, and studies in Veterinary Medicine at the University of North Carolina Wilmington from 2014 to 2016. Additionally, they have obtained certifications from LinkedIn, Coursera, and SuccessHACKER, including Avoiding Common Pitfalls in Customer Success Management and Customer Success Management Fundamentals in June 2022, a Google IT Support Certificate from Coursera in March 2022, and a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in April 2022.