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Andrew Eberwien is a skilled professional with diverse experience in IT support and community leadership. Currently a Service Desk Agent at Capital One, Andrew Eberwien demonstrates expertise in resolving internal end-user issues through remote application support, achieving exceptional customer satisfaction. Prior experience includes serving as a Cybersecurity Associate at Chesterfield County, where Andrew Eberwien contributed to security assessments and incident response, and as a Soccer Referee for Central Virginia Soccer Referee Association, showcasing leadership and conflict resolution skills. Additionally, as a Resident Assistant at Longwood University, Andrew Eberwien effectively supervised a large residential community, significantly enhancing student engagement. Andrew Eberwien holds a Bachelor of Business Administration in Cybersecurity from Longwood University.