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Latoya Thompson is an experienced professional currently serving as a Client Access Specialist II at Central City Concern since December 2022, focusing on trauma-informed patient interactions. Previously, Latoya held the position of Human Resources Manager at Doing Better Protective Services, where responsibilities included employee training and candidate evaluation. A background in recruitment as a Recruiter for Insight Global involved conducting interviews and liaising with hiring managers. Additionally, Latoya served as an Ambassador and an English Language Teacher at Breakthrough Collaborative, and held various roles at Suffolk University, including Front Office Assistant and Resident Assistant. Earlier experience includes tutoring non-native English speakers at Cambly Inc., leading a team as Lead Barista at Target, and working as a Sales Representative for UnitedHealth Group. Latoya earned a Bachelor of Applied Science in Political Science and Government from Suffolk University.