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Stefani Ferlan is a seasoned professional in customer operations and education, currently serving as the Director of Customer Operations at Centerbase since November 2024. Prior experience includes roles at LinkSquares, where Stefani progressed from Senior Customer Success Manager to Manager, Customer Success from March 2022 to November 2024. Stefani held various leadership positions at Boston Schools Fund from July 2018 to January 2022, including Director of Investment, overseeing significant funding initiatives and strategic planning. Previous experience also encompasses a directorial role in Secondary Curriculum at Uplift Education, where Stefani implemented curriculum standards that led to notable academic achievements. Early in the career, Stefani contributed to curriculum development and teacher training at Teach For America. Educational background includes a Bachelor of Arts in Economics and Child Development from Tufts University, with additional studies at The London School of Economics and Political Science.