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Nida Joseph is a Program Officer at the Center for Health Care Strategies, where responsibilities include supporting initiatives that enhance integrated Medicare-Medicaid care models and improve family caregiving policies. Previous roles include Research Assistant at the CUNY Graduate School of Public Health and Health Policy, where data analysis from health surveys was conducted, and Case Investigator at NYC Health + Hospitals, performing contact tracing during the COVID-19 pandemic. Nida also has experience in customer service roles, including Member Service Representative at CenterLight Health System and Customer Service Representative at American Medical Supplies Inc, showcasing strong communication skills and a commitment to quality service. Nida holds a Master's degree in Community Health Services from CUNY Graduate School of Public Health and Health Policy and a Bachelor's degree in Health Services from Florida Atlantic University.