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Crystal Bailey is an experienced professional currently serving as the Research Operations Manager and Backup Coordinator at Finger Lakes Medical Research, PLLC since January 2024. Prior to this role, Crystal worked as a Home Health Aide at the Center for Disability Rights and held the position of Research Department Operations Manager/Backup Coordinator at SMITH ALLERGY & ASTHMA OF CENTRAL NEW YORK PC. Additional experience includes serving as a Regulatory Specialist/Backup Coordinator at Corning Center for Clinical Research, along with various administrative and customer service roles. Crystal holds a Bachelor of Business Administration with a focus on Business Administration, Management, and Operations from the University of Phoenix, and has prior education in Business Administration and Office Automation/Data Processing from Corning Community College and SCT Boces Tech Center.