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Darlene Handy, LSSGB, MCOM, CMDSM, is an accomplished professional with over 17 years of experience in business process consulting and operations management. Currently serving as a Senior Business Process Consultant at Centene Corporation since March 2021, Darlene previously held multiple roles within Centene Corporation and its predecessor companies, including Director of Intake Operations and Claims Fulfillment and Manager of Intake Center & Office Services. Darlene's career began at Universal American, where growth included positions such as Traffic Manager in Marketing. Darlene holds a Bachelor of Business Administration in Management and Marketing from the University of Houston-Downtown, earned between 2001 and 2005.