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Heather C. has a diverse work experience in the healthcare industry. Heather started their career at Optum as a Customer Service Representative in 2007, where they worked until 2015. During this time, they were promoted to Senior Customer Service Representative in 2014. In 2015, they joined Centauri Health Solutions, Inc as a Patient Service Representative II. Heather later transitioned to the role of Account Representative, where they worked until February 2020. In March 2020, they were promoted to the position of Senior Account Representative, which they currently hold.

Heather C. has a diverse education history, with their most recent degree being a Bachelor's in General Studies from Columbia College, which they obtained from 2014 to 2015. Prior to that, they earned an Associate of Science (AS) degree in Chemistry from Cottey College, completing it between 1996 and 1998.

In addition to their formal education, Heather C. has obtained several certifications. These include "Essentials of Interpersonal Practice," "Essentials of Social Work Policy," "Research Basics for Social Work Practice," and "Social Work Practice: Advocating Social Justice and Change," all obtained through Coursera in 2021 and 2022. Heather also holds certifications in "Excel Skills for Business: Intermediate I" and "Excel Skills for Business: Essentials," which they obtained from Coursera in 2020.

It is worth noting that Heather C. also enrolled in the course "Engaging Social Justice, Diversity and Oppression in Social Work," but no information regarding their completion or certification was provided.