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Nadia Westlund is a seasoned professional in customer success and educational leadership, currently serving as Manager of Customer Success at Cengage Group. Prior to this role, Nadia held various positions at BookNook, including Director of Customer Success and Manager of Customer Success, as well as leading the Implementation Team. Nadia's experience also includes a tenure at Learning Ally as Senior Implementation Success Manager and positions at Achieve3000 as Senior Curriculum and Implementation Project Manager. Earlier career roles include Dean of Discipline/Assistant Principal at Our Lady of Fatima School and Activities Director at St. Monica Catholic High School. Nadia Westlund holds a Bachelor of Arts in Political Science and Government from UCLA and a Master of Arts in Education, along with a Single Subject Teaching Credential in Social Sciences, from National University.