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Tim DeWitt is a skilled Technical Support Engineer with extensive experience in providing remote technical support for Pro A/V and Video Teleconferencing solutions. Currently employed at Cenero since August 2021, Tim previously held similar roles at AVI-SPL, where responsibilities included serving as an escalation point for both technical and non-technical issues. Tim's career also encompasses leadership experience as the North American Team Lead at The Judge Group, where support and knowledge base management were key functions. Earlier roles included Service and Delivery Engineer at Glowpoint, Inc., where Tim focused on onboarding systems and maintaining database integrity, as well as Level 1 NOC Engineer, performing network troubleshooting. Tim began the career in digital printing operations at Lasermation. Tim holds a Bachelor's degree in Network Communications Management from DeVry University.