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Daniela Karadzhova is a seasoned professional in the hospitality and customer success sectors, currently serving as a Senior Customer Success Manager at Cendyn since May 2022. Prior to this role, Daniela held the position of International Sales Manager at Fairmont Hotels & Resorts from September 2018 to March 2022, and served as Senior Event and Social Sales Manager at Pullman Hotels & Resorts from September 2015 to August 2018, where responsibilities included previously being a Guest Experience Manager. Daniela's career began at Sofitel as a Guest Experience Manager from August 2010 to August 2015. Daniela's educational background includes a Nanodegree in Digital Marketing from Udacity and a Bachelor's degree in International Business of Hospitality and Tourism from César Ritz Colleges Switzerland.