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Marcelo Dieguez has extensive experience in telecommunications and IT operations, currently serving as Gerente de Operação de TI e Telecom at Cemig since March 2019, overseeing the IT and Telecom Operations Center with a team of engineers and analysts. Previous roles at CEMIG include managing customer service operations and leading network operations as Gerente de Operação e Atendimento a Clientes. Marcelo's career began with positions in network operations and troubleshooting at Cemig and Golden Link Tecnologia da Informação Ltda. Academic qualifications include a Bachelor's degree in Electronic Engineering and Telecommunications from PUC Minas, an MBA in Project Management, and additional strategic business management training.