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Eleazar Osuna Gonzalez is an accomplished professional with extensive experience in finance, accounting, and IT service management, currently serving as the GBS Service Transformation Lead at CEMEX since August 2007. Eleazar directs the digitalization strategy for global Finance, Accounting, and HR services, overseeing a portfolio of transformation initiatives that leverage AI, workflow, and robotics technologies to enhance employee experiences and reduce inefficiencies. Previous roles include building a center of excellence for automation, managing service sourcing and delivery processes, and handling incident and problem management strategies across multiple countries. Eleazar holds a Master's degree in Electronic Engineering from Tecnológico de Monterrey, obtained between 2009 and 2014, as well as an earlier degree from the same institution earned in 2005.