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Jacqueline Pedro is an experienced professional in the aviation and travel industry, currently serving as the Ground Operations Duty Manager at CemAir (Pty) Ltd since October 2021, where exceptional time management and multitasking skills are utilized in high-pressure environments. Previously, Jacqueline worked in various roles at Comair Limited, including Reaccommodation Coordinator and Customer Service Agent, focusing on customer service excellence and operational efficiency. Early career experiences include a Junior Travel Agent role at Intermundial Travel Agency CC and positions in customer service and sales, showcasing a strong background in client relations, bookings, and logistical organization. Education includes a degree in Retail Travel from Damelin and a high school diploma from Sir John Adamson High School.