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Charlotte Benoit is a seasoned professional in the gaming and web development industries, currently serving as a Senior Producer at Celsius Online since May 2023. With a comprehensive background at ModSquad, Inc. since April 2014, Charlotte has excelled as a Project Manager, overseeing EMEA community management for AAA games and enhancing customer support for mobile game launches. Previously, Charlotte held roles as a Community Manager and Customer Service Representative, demonstrating expertise in player engagement and customer interaction. Additional experience includes narrative design roles at Gamabilis and Atelier 801, along with freelance and development positions at various organizations. Charlotte holds a Master’s degree in Cognitive Sciences and has completed training in screenwriting.