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Moiz Siddiqui has a strong background in managing IT and operations, with experience in various companies such as CellPoint Digital, Exela Technologies, Sitel, Bizyantra Global Services Pvt Ltd, and Kaizen Technologies and Global Services. With a Bachelor of Science degree in Information Technology from Sikkim Manipal Institute of Technology, Moiz has worked in roles such as Head of Product Support, Senior Manager, Manager, and Coach, focusing on IT support, process improvement, and people management. With a track record of achieving service levels and KPIs, Moiz has a strong foundation in building and optimizing tech support operations.