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Kim Hazelton has extensive experience in customer service and claims management across various industries, including insurance and retail. Currently serving as a Loss Recovery Specialist and previously as a Customer Care Representative at CEI Collision and Fleet Safety since September 2015, Kim has honed skills in inventory management and customer issue resolution. Prior roles include positions at JCPenney as a Customer Service Associate, Lincoln Heritage Life Insurance as a Field Underwriter, and multiple roles in insurance companies like Bankers Life and Casualty Company and Kemper Direct. Kim began a career in claims processing at GE Capital and has a foundational background in managing complex claims and enhancing operational efficiencies. Education was obtained at Messiah University.