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Jennifer Wilson has extensive experience in customer service and team management, currently serving as a Customer Care Agent at CEI Collision and Fleet Safety since September 2021. Prior to this role, Jennifer worked at Walmart for nearly 20 years, holding various positions including Overnight Team Associate, Fresh Cap 2 Supervisor, Customer Service Manager, Ecommerce Manager, Support Manager, and Cashier. Responsibilities included supervising associates, ensuring cleanliness and customer satisfaction in fresh areas, managing the E-commerce department, and overseeing overnight operations. Jennifer holds an Associate's degree in General Studies from Wentworth Military Academy and College, which was obtained from 2002 to 2005.