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Marc Fruscio is an experienced professional in health insurance administration, currently serving as the Formworks Administrator at CDPHP since August 2008. In this role, Marc oversees the administration of the Formworks System, managing vendor installations, troubleshooting issues, and maintaining communication with the Document Management department. Previously, Marc held the position of Facets App Analyst/Configuration, where responsibilities included updating the Letter Repository and managing letters and headers in Facets. Prior to joining CDPHP, Marc worked at BlueShield of NENY as a Provider Specialist, handling high volumes of member and provider inquiries related to health insurance in a call center environment. Marc possesses a strong knowledge of health insurance medical terminology and claim adjustments.