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Macks Lewis is a seasoned professional with a diverse background in digital media strategy and consumer affairs. Currently serving as a Digital Media Strategist and Retention Specialist at CDLLife.com since May 2021, Macks has honed expertise in engaging audiences and enhancing customer retention. Prior to this role, Macks held the position of Consumer Affairs Manager at Faultless Brands from November 2019 to May 2021, where responsibilities included managing customer relations and addressing consumer concerns. Macks' career began at Helzberg Diamonds, where time was spent as a Customer Service Representative from June 2016 to October 2019, building a strong foundation in customer service and support.