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Liz Hobbs is a Conversational AI Product Manager at CDI Services, with a diverse background in conversation design and product management. Previous roles include Freelance Conversation Designer and Product Manager for Conversational AI at Directly, as well as Senior AI Conversation Designer at Drift. Liz has also gained experience as a Customer Marketing Associate and Customer Support Specialist at PandaDoc, and contributed as a Website Administrator for Florida State University College of Medicine. This extensive experience in both technical and customer-facing positions highlights a strong expertise in conversational AI and user engagement strategies.