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Rino Matarazzo is an experienced operations leader with a comprehensive background in the rail industry, currently serving as General Manager Operations at CDC NSW since December 2020. Prior roles include significant leadership positions at Sydney Trains, including Head of Service Delivery, where Rino Matarazzo consolidated operational centers, improving customer experience and leading a workforce of over 1,500 staff across various operational and governance functions. Previous experience spans roles such as Deputy Executive Director and General Manager, focusing on customer service, network operations, and technology integration. Rino Matarazzo holds a Master's Degree in Public Administration from the University of Sydney and has participated in various educational programs through reputable institutions.