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Marina Licciardi is an experienced customer service and account manager currently employed at CCL Industries since June 2011, where responsibilities include managing $30 million in business for two key accounts and automating processes for increased efficiency. Prior to this role, Marina held various positions at CCL Industries from June 1999 to 2011, including customer service manager and commercial manager, overseeing $60 million in business and developing a team of customer service representatives. Marina began as a customer service representative, managing 15 accounts and building enduring relationships in both pharmaceutical and non-pharmaceutical sectors. Marina holds a Bachelor of Arts in Philosophy from Concordia University and additional education from Queen's University and the Waterloo Management Education Centre.