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Yugo Pratomo is an experienced customer care professional currently working at PT Cyberindo Aditama (CBN) in the Retail & Residential Customer Care division since March 2023. Prior to this role, Yugo held positions at TeleNet, PT as Contact Center Staff from July 2017 to March 2023, and served as Customer Service Staff at SICEPAT EKSPRES INDONESIA from April 2016 to July 2017. Yugo holds a degree in Ilmu Hukum from Universitas Pamulang, completed in June 2022.