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Jean Paola Cruz has a diverse work experience, starting in 2011 as an Outbound Sales Representative at Access Worldwide Communications, Inc. Jean Paola then worked as an Inbound Account Specialist at VXI Global Solutions, LLC from 2014 to 2015. Jean Paola joined TeleTech Philippines in 2016 as a Sales Account Manager before moving to Global Learning Support as a Career Advisor from 2016 to 2017. Jean then worked as a Real Estate Virtual Assistant at Homebased before being hired as an Outbound Sales Representative at RJ Globus Solutions Inc. in 2017. Currently, they work at CareerBuilder as a Customer Success Manager, leading a team of sales representatives and working with senior management to develop and execute sales strategies.

Jean Paola Cruz attended Saint Louis University - Baguio City from 2005 to 2011, where they pursued a degree in Arts in Communication. The field of study for their degree is not specified.