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Jacob Olson, MBA has a diverse work experience, starting with their current position as the Director of Insurance Operations at Catholic Financial Life since July 2023. Prior to this, they worked at Optavise, where they held multiple roles including Manager of Data and Reporting from May 2022 to July 2023, Director of Operations, A&T from July 2019 to April 2022, and Operations Manager from June 2018 to July 2019. Before joining Optavise, Jacob worked at UnitedHealth Group, where they held various positions such as Workforce Manager from November 2015 to June 2018, Senior Workforce Analyst from September 2014 to November 2015, Real-Time Analyst from March 2013 to September 2014, Senior Customer Service Rep Lead from November 2012 to March 2013, and Customer Service Analyst from September 2011 to November 2012. Jacob also had an internship as a Human Resources Intern at PeopleFirst HR Solutions from May 2011 to September 2011.

Jacob Olson, MBA, obtained their Bachelor of Science (BS) degree in Management with a specialization in Human Resources from the University of Wisconsin-La Crosse. Jacob completed their undergraduate studies from 2007 to 2011. Later, Jacob earned a Master of Business Administration (MBA) degree from Viterbo University, where they were enrolled from 2014 to 2016.