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Pantelis P.

Head Of Inflight - Customer Service And Operations

Pantelis ÅËÌÚÀû P. has a diverse work experience spanning over 17 years. Pantelis ÅËÌÚÀû currently holds the position of Head of Inflight - Customer Service and Operations at Cathay Pacific, starting in February 2023. Prior to this, they worked at Air Canada in various roles, including Senior Director, In-Flight Services - Canada, Director, In-Flight Service - Toronto, General Manager, In-Flight Service - YYZ, General Manager, Cabin Crew Training, Manager, Cabin Crew Training Operations, Cabin Crew Training Manager, Customer Service Manager, and Cabin Crew Manager. Pantelis also gained valuable experience as an Intern Organization Development at RSA.

Pantelis ÅËÌÚÀû P. obtained a Masters (MA) degree in Conflict Analysis and Management from Royal Roads University between 2014 and 2017. Prior to that, they pursued a Ma?trise (MSc) in D¨¦veloppement des organisations (Organization Development) from Universit¨¦ Laval from 2009 to 2014. Pantelis ÅËÌÚÀû also completed a Masters (MA) in Educational Technology (Performance Improvement Stream) from Concordia University from 2005 to 2011. Pantelis ÅËÌÚÀû P. began their undergraduate studies at Concordia University, earning a Bachelors (BA) degree in Human Relations, Psychology, & Professional Writing from 2000 to 2005. Pantelis ÅËÌÚÀû started their higher education journey at Dawson College, where they received a Dipl?me d'¨¦tudes coll¨¦giales (DEC) in Social Sciences from 1998 to 2000.

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