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Pamela Thein is a seasoned service professional with extensive experience in the hospitality and airline industries. Currently serving as a Service Leader at Shangri-La Group since April 2022, Pamela previously worked as a Chef De Rang at Mirazur during a notable pop-up event in Singapore. From May 2001 to May 2021, Pamela held the position of Leading Stewardess at Singapore Airlines, where consistent recognition for exceptional customer service, successful handling of flight operations, and an impressive record in in-flight sales were achieved. Earlier in the career, Pamela was a Sales Executive at Fella Design, where effective sales and marketing strategies were developed. Educational background includes attendance at Republic Polytechnic and Methodist Girls School Klang Selangor.