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Dillon Brooks has a diverse background in operations and client success, currently serving as a Pre-Field Digital Operations Representative at Caterpillar Inc. since September 2024. Prior to this role, Dillon worked at VirtuSense from July 2019 to September 2024 as a Client Success Specialist, where skills in client relations were developed. Earlier experience includes serving as Assistant General Manager at Jimmy John's from August 2016 to May 2019, highlighting leadership and operational management abilities. Dillon Brooks holds a Bachelor's degree in International Business from Illinois State University, achieved between 2017 and 2019.