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Monica Perez is an experienced professional in customer success, having held key positions such as Head of Customer Success at Notion and Global Head of Customer Success and Support at Signeasy. Other notable roles include Customer Success Coach at Catalyst Software and Advisor for Customer Success and PLG Strategy at Humanic AI. Monica began their career as a Client Relationship Manager focused on technology in emerging markets at the Inter-American Development Bank. Educational credentials include a Master's Degree from Georgetown University's School of Foreign Service and an academic background from Brown University.