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Christopher Penney is a seasoned professional with extensive experience in customer success and operations. Currently serving as Senior Director of Customer Success at Tecsys Inc. since December 2019, Christopher previously held roles at Catalyst Software as a Customer Success Coach since October 2020, and at Tulip Retail from January 2017 to December 2019 as Director of Customer Success & Initiatives among other positions. Christopher's career includes leadership roles at Autzu, LCBO, Frank & Oak, and Canadian Tire. Academic achievements include an MBA from the University of Toronto - Rotman School of Management and a Bachelor's degree from McGill University. Additionally, Christopher completed an executive program in Artificial Intelligence at the University of Toronto.