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Karen Elfick has over 28 years of work experience in the IT industry. Karen currently holds the position of Senior Security and Compliance Manager at Catalyst Cloud since August 2021. Prior to that, they worked at Air New Zealand for 8 years as an Information Security Architect from November 2013 to August 2021. Before that, they served as a Technology Team Leader Security at Computer Systems Australia from December 2011 to November 2013. Additionally, they worked as a Senior Systems Engineer at the same company from June 2005 to December 2011. Karen also has experience working as an IT Officer at Macquarie Generation from August 2003 to June 2005, as well as a Software Tester/Consultant at Geodata Information Systems from March 2003 to July 2003. Karen started their career as an IT Specialist Consultant at Telstra Enterprise Services/Advantra in June 2000 and continued working there until February 2003. Karen also supported the Sydney Olympics as an IT Specialist Consultant from August 2000 to October 2000. Lastly, Karen worked as a Lan Administrator at Telstra from September 1993 to June 2000.

Karen Elfick completed their education as follows:

- From 1988 to 1991, they attended the University of Newcastle, where they obtained a BA Honours degree in English.

- Starting in 2004 and ending in 2007, Karen pursued a Masters degree at Charles Sturt University in the field of IT Network and Systems Administration.

- From 2011 to 2013, they continued their education at Charles Sturt University and earned a Masters degree in Information Systems Security Digital Forensics.

In addition to their formal education, Karen Elfick has obtained several certifications, including the ISO 27001 Lead Auditor - Information Security Certification from the BSI Training Academy. The obtained month for this certification is November 2022. Karen also holds certifications such as CEH, CHFI, CISSP, and GIAC GSEC, although the specific obtained months and years for these certifications are not provided.