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Abril Urquiza Azurmendi has been a Capacitadora at CAT Technologies Argentina since December 2020, focusing on training planning, strategic material design, team integration, and cultural promotion. Prior to this role, Abril served as a commercial advisor at ACTIVO CONTACT CENTER from April 2019 to December 2020, and worked as a call center agent at megacenter from April 2018 to April 2019, specializing in customer service. Abril is currently completing a Licenciatura in Relaciones laborales at the University of Buenos Aires, with an expected graduation date in 2023.