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Rebecca Wheeler has extensive experience in customer service and account management, currently serving as a Collections Account Manager and Incidents and Complaints handler at Castle Trust Bank since February 2018. Prior work includes a role as a Sales & Service Advisor at Forces Mutual and a Senior Claims Coordinator at Unum UK, showcasing a strong background in claims processing and client relations. Earlier experience as a Customer Care Advisor at City Link and a Customer Advisor at Matalan further emphasizes Rebecca's commitment to providing exceptional customer service. Educational qualifications include studies at Newbury College and Kennet School.