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Sabrina B. is an experienced professional with a diverse background in customer service, education, and case management. Currently serving as a Customer Service Representative and Accounts Analyst at Cass Information Systems since May 2018, Sabrina processes telecom invoices, manages client accounts, and trains new employees. Previously, as an ESL Teacher with VIPKID from 2017 to 2019, Sabrina taught English to young learners in China, utilizing creative teaching methods to enhance engagement. In earlier roles, including as Assistant Director of Medicaid Targeted Case Management at Visions of Greatness, Inc., Sabrina supervised staff and created client case plans, while at the South Carolina Department of Social Services, Sabrina functioned in various capacities, focusing on communication, case management, and foster care recruitment. Sabrina holds a Bachelor's Degree in Speech Communications from the University of South Carolina Upstate.