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Nir Shalev is an experienced Collections Officer at Cash Money, where responsibilities include managing over 100 daily client calls, verifying client information, and scheduling payments using Curo and Noble Auto-Dialer systems while maintaining confidentiality. Prior experience includes roles as a Customer Service Representative at Miles Nadal JCC and Showcase Canada, where exceptional communication and problem-solving skills were utilized to assist clients effectively. Nir has also held positions as Host Coordinator at Choice Homestay, Office Manager at Student Homestay Services, and Resource Staff for Elections Ontario, showcasing a strong background in customer service, organizational abilities, and attention to detail. Educational qualifications comprise a Diploma from Toronto Media Film College and a High School Degree from William Lyon Mackenzie C.I.