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Michela Ponte is a skilled Graphic Designer/Prepress currently employed at Cascades since July 2024. Previously, Michela gained valuable customer service experience as a Barista at The Alley from July 2022 to June 2024, excelling in beverage creation and customer interaction. As a Production Assistant at Acorn Packaging Inc from May 2023 to January 2024, Michela contributed to job scheduling and artwork preparation using Adobe Illustrator. Michela's early career includes a supervisory role at No Frills, where responsibilities included overseeing cashiers, handling customer concerns, and ensuring efficient operations. Michela holds a Bachelor of Technology in Graphic Communication Management from Toronto Metropolitan University, along with a high school diploma from St. Thomas Aquinas Secondary School.