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Geraldo Figueiredo is a highly experienced technology leader specializing in software engineering and telecommunications. Currently serving as Software Engineering Leader for Backoffice and Customer Success at Grupo Casas Bahia, Geraldo oversees multiple squads focused on optimizing order processing and customer integration. Prior roles include Team Leader at CWI Software, where responsibilities involved improving Genesys environments and developing APIs, and various engineering and coordination positions at Claro Brasil and Telebras, where Geraldo managed teams and coordinated critical telecommunications projects. Geraldo holds a Master's degree in Computer Science and Software Engineering, an MBA in Project Management, and an Electrical Engineering degree, demonstrating a strong academic foundation to complement extensive professional expertise.