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Konor Benson is a skilled support analyst with extensive experience in customer service and client management. Currently serving as Support Analyst II at Carta since February 2022, Konor provides multi-channel support to educate stakeholders on equity and manage company cap tables. Prior roles at Solutionreach, Inc. included positions as Enterprise Customer Service Representative, Customer Success Manager, Account Development Specialist, Prevention Specialist, and Customer Service Representative, where responsibilities ranged from onboarding enterprise clients to maintaining high service delivery and managing a book of business. Earlier experience at Discover Financial Services as a Collections Specialist and at Teleperformance, USA as a Technical Support Specialist further honed abilities in customer relations and technical troubleshooting. Konor Benson is a dedicated professional committed to ensuring client satisfaction and effective communication.