The Operations and Support team at the Carolina Hurricanes ensures seamless functionality and enhanced fan experience during games and events at PNC Arena. This team manages various critical areas, including concessions, merchandise distribution, production logistics, event support, and guest services, while also overseeing specific roles in human resources, payroll, and rehabilitation services for team players. Their collective efforts contribute to the overall smooth operation and success of the organization on and off the ice.
Ben Falchi
Executive Sous Chef
Dalton Schreffler
Help Desk & Event Support
Emily Grieb
Payroll Administrator
Jamie Palmer
Concessions Manager
John Matechak
Production Manager
Jonathan Kramer
VP, Premium Services
Nick Mahaffey
Coordinator of Rehabilitation ...
Rob Seltzer
Director of Parking & Traffic
Shawn Mancour
Merchandise Distribution Coord...