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Janna Schmidt is currently a Senior Customer Support professional at cargo.one, a position held since May 2021, following a previous role as a Customer Support Agent. Prior to this, Janna worked as a Kundenbetreuer at Cognizant for a short period in late 2019 and served as an Erzieherin at Kindergarten Schutterflöhe from September 2013 to July 2017. Janna is also pursuing further education at OfG / Online-Schule für Gestaltung, with studies ongoing from January 2023 to December 2023.