Melissa Van Dyk has a diverse work experience in various industries.
Melissa began their career in 2016 as a Marketing Coordinator and Customer Service Representative at Sauder Fuel. In this role, they managed all marketing activities, including social media and print ads. Melissa also handled customer-facing document creation and customer service tasks such as creating delivery tickets, processing customer payments, and scheduling service calls. Melissa worked at Sauder Fuel until June 2018.
From June 2018 to July 2019, they worked at Haller Enterprises, Inc. as a Customer Care Team Member. Their responsibilities included customer service functions, such as answering inbound and outbound calls, scheduling preventative maintenance appointments, and creating service calls. Melissa also handled sales coordination leads and managed residential electric permits. Melissa coordinated with utility companies for disconnects during their time at Haller Enterprises.
Starting in August 2019, Melissa joined Cargas Systems as an Energy Support Coordinator. In this role, they supported customers with troubleshooting software issues. Melissa provided assistance with software feature training and implemented best practices for customers. From December 2019 to January 2023, they served as an Energy Support Consultant at Cargas Systems, where they continued their customer support responsibilities and became the point of contact for new feature onboarding. As of 2023, Melissa holds the position of Energy Support Specialist at Cargas Systems, with specific details of their role not provided in the given information.
Melissa's early work experience includes a role as a Social Media Coordinator at Field Of Screams LLC from August 2012 to November 2020. Melissa was responsible for creating yearly press kits using Adobe software and managing social media postings. Additionally, they handled customer inquiries and complaints via phone calls and emails during their time at Field Of Screams LLC.
Melissa Van Dyk attended West Chester University of Pennsylvania from 2006 to 2011, where they studied Actuarial Science. Melissa has obtained several additional certifications, including "Learning Chrome Web Developer Tools," "Learning JavaScript Debugging," "Learning the JavaScript Language," "SQL for Non-Programmers," "Lean Six Sigma Foundations," and "Remote Working: Setting Yourself and Your Teams Up for Success" from LinkedIn. Melissa acquired these certifications in different months and years, with the most recent being in August 2022.
Links
Sign up to view 0 direct reports
Get started