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Liam Jackson is a seasoned professional in customer success and workforce management, currently serving as a Customer Success Specialist at CareMaster since May 2022, where responsibilities include facilitating onboarding, delivering training, and enhancing product adoption within the NDIS and Aged Care sectors. Previous roles encompass a range of customer service and rostering positions across various organizations, including Allambi Care as a Customer Onboarding Specialist, Novacare Community Services Ltd as Roster Team Leader, and nib health funds as Workforce Planner and Customer Care Team Leader. With extensive experience in technical systems, data management, and interdepartmental collaboration, Liam emphasizes customer service excellence to support clients effectively. Education includes attendance at Warners Bay High from 1991 to 1995.